MobiCam App Pet
Thank you for your purchase! Having troubles?
Below are common trouble shooting tips and tricks.
If you're still stuck give us a call at 866-MOBICAM (866-662-4226) or click below.
Click any of the questions below to read the answer.
How do I create a MobiCam account?
How do I reset my password?
I do not have a username/ID, what do I do?
How do I create a Sub-Account?
How do I add a Sub-Account User to view my MobiCam?
I cannot hear the sound wave when I send it from my phone; what do I do?
How do I add a camera to my MobiCam account?
How do I view my live video feed?
How can I play white noise?
How do I listen to the audio in the room?
How can I talk through MobiCam?
How can I view more than one camera at a time?
How can I record a video clip while viewing my MobiCam video feed or Playback?
How can I take a snapshot while viewing my MobiCam video feed or Playback?
What is the difference between the live video and the Playback feature?
How can I view my MobiCam Playback footage?
My live video feed lags/freezes; how do I fix this?
Why does my camera say it’s “Offline”?
My MobiCam app force closes, freezes and/or glitches; how can I fix this?
How can I set up motion detection alerts?
Need more help?
Team MOBI is available Monday - Friday, 8AM-4:30PM PT